Security at Klutch.sh
Your security is our top priority. We implement industry-leading practices to protect your applications and data.
Our Security Principles
Defense in Depth
Multiple layers of security controls protect your applications and data at every level of our infrastructure.
Zero Trust Architecture
Every request is authenticated and authorized, regardless of where it originates. We never assume trust.
Least Privilege Access
Access is granted on a need-to-know basis. Systems and users only have the minimum permissions required.
Continuous Improvement
We constantly evaluate and improve our security posture through regular audits, testing, and updates.
Infrastructure Security
Network Security
DDoS protection at network and application layers
Web Application Firewall (WAF) on all endpoints
Private network isolation between customer workloads
Encrypted communication between all internal services
Regular penetration testing by third-party firms
Data Center Security
SOC 2 Type II certified data centers
24/7 physical security with biometric access
Redundant power and cooling systems
Fire detection and suppression systems
Geographic distribution for disaster recovery
Access Controls
Multi-factor authentication (MFA) required for all staff
Role-based access control (RBAC)
Just-in-time privileged access management
Comprehensive audit logging
Regular access reviews and recertification
Data Protection
Encryption in Transit
All data transmitted to and from Klutch.sh is encrypted using TLS 1.3. We enforce HTTPS on all connections and provide free SSL certificates for custom domains.
Encryption at Rest
All customer data is encrypted at rest using AES-256 encryption. Encryption keys are managed through a dedicated key management service with automatic rotation.
Secrets Management
Environment variables and secrets are encrypted and stored securely. Secrets are injected at runtime and never exposed in logs or error messages.
Data Isolation
Customer workloads run in isolated containers with strict resource boundaries. Network policies prevent unauthorized communication between tenants.
Compliance & Certifications
Klutch.sh maintains compliance with industry standards and regulations to help you meet your own compliance requirements.
SOC 2 Type II
Annual audit of security, availability, and confidentiality controls
GDPR
Full compliance with EU data protection regulations
CCPA
California Consumer Privacy Act compliance
HIPAA
Healthcare data protection (available on Enterprise plans)
PCI DSS
Payment card industry security standards
Security Practices
Vulnerability Management
Automated vulnerability scanning of infrastructure and applications. Critical vulnerabilities are patched within 24 hours.
Security Monitoring
24/7 security operations center monitoring for threats and anomalies. Automated alerting and incident response procedures.
Security Training
All employees complete security awareness training. Engineering teams receive specialized secure coding training.
Incident Response
Documented incident response procedures with defined escalation paths. Regular tabletop exercises and post-incident reviews.
Responsible Disclosure
We value the security research community and welcome responsible disclosure of security vulnerabilities. If you believe you've found a security issue in our platform, please let us know.
How to Report
Email security@klutch.sh with details of the vulnerability
Include steps to reproduce the issue
Provide any relevant screenshots or proof of concept
Allow reasonable time for us to respond and fix the issue
Our Commitment
Acknowledge receipt within 24 hours
Provide regular updates on our progress
Not take legal action against good-faith researchers
Credit researchers in our security advisories (if desired)
Have Security Questions?
Our security team is here to help. Contact us for security documentation, compliance questionnaires, or any security-related inquiries.